Where to get help if you need to… 


… ask questions about your rights or file a complaint:

Los Angeles Housing + Community Investment Department

Contact: 866-557-7368

… get legal advice:

Neighborhood Legal Services of Los Angeles County

Contact: 800-433-6251

… get advice or other support from advocates:

Coalition for Economic Survival

Information on Tenants Rights Clinic

Contact: [email protected]

Know Your Rights

Resources Available for Renters

Eviction Protections 

  • The enforcement of eviction orders for renters affected by COVID-19 has been banned by the order of the Governor.
  • The order prohibits landlords from evicting tenants for nonpayment of rent and prohibits enforcement of evictions by law enforcement or courts.
  • The order also requires tenants to declare in writing, no more than seven days after the rent comes due, that the tenant cannot pay all or part of their rent due to COVID-19. 
  • For more information on the eviction moratorium, click here
  • Renters in Los Angeles are subject to additional protections, including a 12-month period to pay back past due rent once the crisis ends.

Rent freeze on Rent-Stabilized units 

  • Rent increases on residential units that are subject to the City’s Rent Stabilization Ordinance (RSO) are not permitted in the City of Los Angeles for the duration of the crisis. For more information on this order, click here
  • RSO generally applies to multi-family complexes built before 1978. To find out if your unit is RSO, click here

LADWP shut-off moratorium

  • LADWP will not shut off power to any customers who cannot pay their bill as a result of the coronavirus pandemic.
  • For more information on this announcement, as well as details on flexible payment plans, click here

Unemployment Benefits

  • Employees whose hours have been reduced or whose employer has temporarily closed may be able to receive unemployment benefits by filing a claim with California’s Employment Development Department.
  • Employers cannot retaliate against you if you have used paid sick days or filed a worker’s compensation claim.


  • Individuals who have lost their employer-sponsored healthcare can enroll in a plan through Covered California.
  • Depending on your income, you may be eligible for Medi-Cal, which would become effective immediately. For more information on what your options are, click here.  

LA Jobs Portal

  • The City of Los Angeles has opened its “LA Jobs Portal” for workers who have been impacted by the COVID-19 pandemic.
  • The LA Jobs Portal features job openings, as well as healthcare, employment, and emergency resources.
  • For more information, click here.

Paid Sick Leave

  • California law entitles you to at least three days of paid sick leave. The City of Los Angeles requires employers to provide an additional three days, for a total of six days.
  • If you’ve tested positive for COVID-19 or been exposed to it you can file a Disability Insurance claim with the state of California. The Governor’s office has waived the waiting period for insurance claims. Payments are roughly 60% – 70% of wages.
  • If a family member falls ill you may be able to receive Paid Family Leave from the state to take care of them. PFL provides up to six weeks of benefit payments to eligible workers who have full or partial loss of wages in order to take care of an ill family member.

Food Assistance

Legal & Eviction Defense Resources